EnterSource Quote & Service Agreement
THIS SERVICE LEVEL AND INSTALLATION AGREEMENT (“Agreement”) is entered on February 25, 2024 between Midsouth Satellite, LLC DBA Entersource, a Tennessee Limited Liability Company (“Service Provider”) and DBA (“Company”) and is effective as of the date signed by Midsouth Satellite, LLC DBA Entersource as set forth below.
IN CONSIDERATION of the foregoing and the mutual terms and conditions herein expressed, the parties agree as follows:
The products and services covered by this agreement are as follows:
Location Name and Physical Address: -
EnterSource Locator ID # :
In any event that Service Provider fails to meet the above-listed requirements of this Service Level Agreement, the Company will receive financial compensation equal to 1 day (24 hours) programming costs for each day that Service Provider fails to meet these requirements. Service Provider reserves the right to invoice the Company for products and/or services needed to resolve requested service needs in the event that an outage or service issue has been caused by Company or Company Guest negligence, theft or if the Company refuses to troubleshoot issues with Service Provider over the phone prior to dispatch of a tech. The company hereby acknowledges and accepts liability for such invoices.
Service Provider Local Number Monday - Friday 7 am - 6 pm - 931-680-0068
Service Provider Toll-Free Number Monday - Friday 8
am - 5 pm - 866-596-8993
Service Provider 24/7 Website- www.entersource.com
Service Provider 24/7 Service Ticket System - http://www.entersource.com/contact-us
DirecTV 24/7 Toll-Free Number Company - 1-800-388-2505
10. Quote Details
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Your legal name
Your email address
Signed by Andy DeGraw
Signed On: March 9, 2021
If you have questions about the contents of this document, you can email the document owner.
Document Name: EnterSource Quote & Service Agreement
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